CONVERSATIONAL INTERFACES

CHATBOT AND SMART CONVERSATIONAL INTERFACES

Transform how you interact with customers, automate your workflows, and unlock scalable engagement using intelligent chatbots and conversational layers.

What We Offer

Custom Conversational Bot Development

Tailor-made chatbots built to your specific business workflows and domain logic.

Internal Automation Bots (HR / Ops)

Automate onboarding, support queries, status updates, and internal employee flows.

Multilingual and Voice-Enabled Assistants

Serve global customers with chat and voice interactions across web, mobile, and devices.

Healthcare and Service Sector Bots

Secure and compliant bots for patient intake, scheduling, symptom checking, and multi-channel service.

E-commerce Chatbots

Assist visitors with product discovery, cart support, order tracking, and checkout inside chat.

Integration Ready Chatbots

Seamless connection with CRMs, ERPs, WhatsApp, Messenger, Slack, and more.

Lead-Generation and Qualification Bots

Capture visitors, ask qualifying questions, and route high-value leads automatically into your CRM.

Operational Optimization

Deploy supply chain, manufacturing, logistics, or maintenance-focused ML systems for performance improvement.

Why Modern Businesses Choose Chatbots

Engage Anytime, Anywhere
Provide instant, consistent service across time zones and channels.
Scale Without Staffing Increase
Handle thousands of chats simultaneously with AI-driven automation.
Drive Revenue Through Conversation
Transform casual chats into purchases, bookings, or qualified leads.
Gain Deep Insights and Personalization
Use conversation data to personalize experiences and optimize service delivery.

Our Delivery Process

Step 1
Discovery and Context Mapping
We review your goals, audience, current channels, and conversational opportunities.
Step 2
Dialogue Design and Prototype
We design conversation flows, user intents, voice scripts, and interactive prototypes.
Step 3
AI Training and NLP Integration
We build and train intent engines, natural language models, and integrate dialogues with backend systems.
Step 4
System Integration and Testing
We connect your chatbot with APIs, test across channels, and measure latency, accuracy, and user experience.
Step 5
Launch and Continuous Optimization
We deploy live, monitor performance, refine the models, and scale across additional languages or channels.

Engagement Models That Fit Your Needs

Why Work With Lab23 Technology

We bring top-tier conversational AI, domain expertise, and engineering discipline to build bots that do more than chat - they convert, automate, and personalize. From large-scale deployments to single-channel MVPs, we deliver solutions that align with your business metrics and scale effortlessly.

Industries We Serve

Retail and E-commerce, FinTech and Banking, Healthcare and Telemedicine, PropTech and Real Estate, Travel and Hospitality, Enterprise SaaS - any vertical where smart conversation drives value.

FinTech
HealthTech
E-commerce
PropTech
Logistics
SaaS

Ready to Start?

Let's explore how we can transform your data into intelligent solutions. Book a discovery call or download our ML readiness checklist today.

Book a Discovery Call